Laptop
Mixed6/10Mid-rangeHP's business and premium laptops are competitive, but its cheaper consumer machines are among the least impressive in reviews, and support experiences are mixed. Buy by individual model rather than by brand.
Good at
- EliteBook business laptops are solid and well supported
- Premium OmniBook models have good screens and build
- Wide retail availability and frequent discounts
Weak at
- Low-end consumer models have dim screens and weak build
- Consumer support is often described as slow and scripted
- Preinstalled HP software and trial bloat
- 2025 rebrand to OmniBook makes older reviews hard to map
- Reliability
- Value
- Features
- Service & warranty
Best for: Businesses standardising on HP, or buyers of well-reviewed premium models