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Dell · Laptop

Dell

Good7/10

US maker of PCs, monitors and enterprise IT, trading as Dell Technologies; owns Alienware.

Founded
1984
From
United States
HQ
Round Rock, United States
Owned by
Independent
Made in
Mostly China and Vietnam (contract manufacturers)
Also sold as
Dell Technologies, Alienware
www.dell.com

Laptop

Good7/10Mid-range

Dell's business laptops and the revived XPS line review well, and paid on-site warranty is a real advantage. Cheaper consumer models are average, and the naming changes of 2025–26 make comparing models harder than it should be.

Good at

  • XPS returned in 2026 with thinner, lighter 14/16-inch models
  • Business lines offer on-site warranty options and long parts supply
  • Alienware is a well-reviewed premium gaming range
  • Frequent direct-store sales and configurable specs

Weak at

  • 2025 rename (Dell / Pro / Pro Max) left a confusing line-up
  • Budget consumer models have mediocre screens and build
  • Consumer support quality depends on the warranty tier bought
Reliability
Value
Features
Service & warranty
XPSDell (ex-Inspiron)Dell Pro (ex-Latitude)Dell Pro Max (ex-Precision)Alienware

Best for: Business buyers and anyone who values on-site warranty cover

nzauukushk

Laptop brands in New Zealand

Dell is #3 of 9, best rated first.

#BrandRatingPriceDetails
1AppleUnited States9/10ExcellentPremium
2LenovoChina8/10GoodMid-range
3DellUnited States7/10GoodMid-range
4ASUSTaiwan7/10GoodMid-range
5FrameworkUnited States7/10GoodPremium
6MicrosoftUnited States7/10GoodPremium
7MSITaiwan7/10GoodMid-range
8AcerTaiwan6/10MixedBudget
9HPUnited States6/10MixedMid-range

Researched September 2026 from public reviews, consumer groups and retailer listings, and summarised by hand — ratings are a judgement, not a lab score. Check current reviews and local retailers before you buy.